Terms & conditions

Terms and Conditions for Using “Sights of Athens”

Welcome to Sights of Athens! We offer a variety of tours, tickets, and services via our website hop-on-hop-off-plus.com  and select partner sites.

These Terms and Conditions outline your rights and obligations when using our services. Please read them carefully before making a booking. By completing a reservation, you agree to these terms on behalf of everyone in your group.

1. Pricing

• Prices are based on rates effective as of April 2014.
• All listed prices are per person unless stated otherwise.
• Prices may change until the booking is confirmed.
• Child Policy:
  • Children aged 5–15 years are eligible for child pricing.
  • Children under 5 travel free if they don’t occupy a paying customer’s seat.
  • All children under 18 must be accompanied by an adult.

2. Payments

• Payments are accepted via PayPal, using Visa, MasterCard, Maestro, Diners, or Masterpass.
• No extra fees apply for PayPal or credit card payments.
• Full payment is required at the time of booking.
• The cardholder must be present when presenting the ticket.

3. Tickets & Tour Information

• All sales are final; tickets are non-refundable and non-exchangeable.
• Tickets are personal and non-transferable.
• Present your ticket to enjoy a 30% discount on hop-on-hop-off train tours in Piraeus.
• Tickets must be shown upon request by staff.
• While we strive to follow schedules, delays may occur due to traffic.

4. Online Tickets

• Online bookings serve as prepaid vouchers and must be exchanged for valid travel tickets at the tour location.
• Printed email tickets or vouchers are required.

5. Print at Home or E-Tickets

• Present your voucher as a printed copy or as an e-ticket on your mobile device.
• No ticket, no admission.

6. Special Offers

• Website-exclusive offers are available only through online booking.
• Discounts must be used on the same day as the tour.

7. Cancellation & Compensation Policy

• Tickets can be canceled up to 24 hours before the booked date.
• Unused tickets may be rescheduled.
• Sights of Athens is not responsible for delays or disruptions caused by circumstances beyond our control.

8. Transaction Security

• Payments are processed securely via Alpha Bank’s Alpha e-Commerce platform with TLS 1.2 encryption and 128-bit security.

9. Loss & Damage

• Passengers are responsible for personal belongings left on buses or trains.
• Sights of Athens is not liable for lost or damaged items unless caused by employee negligence. Compensation in such cases is limited to the cost of the tour.

10. General Conditions

• Smoking is not allowed onboard.
• Hot food and drinks are prohibited for safety reasons.
• Seating is on a first-come, first-served basis.
• Travel insurance is recommended.
• Family tickets are valid only for groups traveling together; splitting the group invalidates the ticket.
• Passengers arriving late cannot hold the company liable for missed departures.

11. Contact Us

We value your feedback and strive to provide exceptional service. For any questions or comments, please email us at info@sightsofathens.gr.

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